Phoenix Copenhagen

The staff was extremely responsive and pleasant to interact with. They were able to check us in early and met all requests. When you first enter the hotel lobby area, it looks like you stepped into a royal building. Our room had a mini fridge in it. There was not a microwave in our room, but the staff offered to warm up food for us in their kitchen. However, I'm not sure I would pay this price again to stay here. The comforter inside our duvet was stained yellow. We asked for a replacement and it was promptly replaced. The corners of the tub were a little dirty, so those could have been cleaned better. There was also a tiny fly in our bathroom when we first got there. Overall, the price could've been a little lower based on the cleanliness factor, but the staff was the best I've ever dealt with.

The beds were a dream - so soft and snuggly and i actually looked forward to a comfortable sleep. The staff were friendly and attentive. We were able to check into our room early, a bonus after travelling on a humid day. The hotel is perfectly situated between the palace and Nyhavn canal and within walking distance of all other attractions if you are happy to do so; also there is a train station close by with an easy commute to the airport.

Such an amazing place to stay in Copenhagen! It is very central to many of the main sites but not right where everyone is. It made walking to all the places we needed to go so easy. Breakfast was good. Staff was super helpful! The room had a little bit of air conditioning which was AMAZING! We were there when it was very hot and having that air-conditioning at night was so wonderful. It as also one of the only hotels that we stayed in that had a mini fridge which was so nice for having cold water. The beds were really comfortable and the bathroom was so nice. After two weeks of traveling and many different hotel rooms it was nice to have these comforts for our 4 night stay. Parking was easy to pay for at check in and the garage was very secure and close to the location. We had a wonderful stay! Would definitely recommend staying here to anyone!

Great location, old school charm, comfortable bedrooms with everything you need and friendly, hospitable staff. A nice surprise as it's our first stay here and a place you would happily skip by. The bar was a little charmless but it was great option for an dinner drink and open :-)

Loved the central location, around 5 minutes away from Kongens Nytorv where all four of Copenhagen’s metro lines meet. The hotel is elegant and classy. The front desk staff was really great and helpful. The small gym was well equipped and available around the clock.