Phoenix Copenhagen
ゲストの声
The staff was extremely responsive and pleasant to interact with. They were able to check us in early and met all requests. When you first enter the hotel lobby area, it looks like you stepped into a royal building. Our room had a mini fridge in it. There was not a microwave in our room, but the staff offered to warm up food for us in their kitchen. However, I'm not sure I would pay this price again to stay here. The comforter inside our duvet was stained yellow. We asked for a replacement and it was promptly replaced. The corners of the tub were a little dirty, so those could have been cleaned better. There was also a tiny fly in our bathroom when we first got there. Overall, the price could've been a little lower based on the cleanliness factor, but the staff was the best I've ever dealt with.
Puneet
2025年3月
First time in Copenhagen, absolutely great hotel, would definitely come back: contrary to what is mentioned in some reviews, rooms are wide, beds very confortable, AC available if needed, very good internet connection, prime location, staff friendly and very knowledgeable, recommend strongly.
Serge
2023年10月
Room was very nice - very comfortable bed, spacious (junior suite). Quiet. Nice decor. Staff very helpful, executive lounge is a nice perk. Plenty of towels and soaps. Good location.
Elizabeth
2024年9月
We had a delightful stay at this wonderful hotel located in the heart of Copenhagen. The location is simply superb: just a 3-minute walk to Nyhavn and a 2-minute stroll to the famous Amalienborg complex with the majestic Frederik's Church. The hotel has recently been renovated, and it shows in every detail. The service is top-notch: upon arrival, we were warmly welcomed, and when it started to rain, the reception staff promptly offered us umbrellas. They also assisted us with our luggage, which was much appreciated. The hotel definitely lives up to its price and stated quality. The rooms were a pleasant surprise: contrary to some reviews, there are air conditioners, and the rooms were very comfortable. The bed was incredibly soft, and the room was equipped with all necessary amenities, including dishes, a mini-bar, tea, and coffee – everything that made our stay even more enjoyable. We can confidently recommend this hotel for a stay. We truly enjoyed our time here!
Igor
2024年7月
Really great front of house staff, incredibly helpful especially with airport transfers. Room was very clean and well presented with all the facilities you’d need. Great location close to the city centre, right round the corner from Nyhavn and near some lovely bakeries. Bed was exceptionally comfortable and we had some of the best nights sleep. The elevator worked with a nice glass window to see through to the courtyard. The reception area was stunning with the indoor water feature, the seating area was immaculately presented and the iced cucumber and lemon water was a lovely touch. Overall beautiful hotel and we had a great rest.
Anoop
2024年10月
It is quite lovely and travels you back in time with its aesthetics. The marbles, the paintings on the walls, the mix of gold-bronze with milky white colours, all these elements peacefully combined together provide such a unique and luxurious atmosphere. The experience is enhanced by the fact that the hotel is in the heart of Copenhagen and that gives you the opportunity to explore all of the most interesting sights easily. I would totally recommend it.
Nikolaidis
2024年10月
Great location for touring the city. All staff very attentive and helpful to our needs in the room. Nice variety of Breakfast selections. Liked the salads every day. Towel warming rack in bath. Countertop size in bathroom. 2 sinks. Bathtub with anti-slip mat. Good room lighting with general and reading lights at the bed. Wide window sills served as extra storage. Good size desk.
Daniel
2024年7月
Great location! Nice entrance and lobby area. Friendly staff.
Kelly
2023年12月
It was perfectly situated, within walking distance of the places we wanted to see but down a side street so not too noisy. We had an executive room which had complimentary entry from 11am until 10pm to go in to have a coffee after being out all day but not wanting to go to our bedroom. The staff could not have been more polite and accommodating. Would definitely go back there if visiting Copenhagen again.
David
2024年12月
An elegant building in a central location close to plenty of bars and restaurants and a nearby Metro station although most sights in Copenhagen are easily accessible on foot. The room was a reasonable size with a comfortable bed, adequate storage space for clothing, a work table, plenty of light, a decent view from the window and a mini safe for securing valuables. It also had air conditioning although I had no need of it. Breakfast was pretty typical for the region.
Andrew
2024年7月
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